I have settled in to working at Dar al-Kutub (the “house of books”), the Egyptian national library.
Before I proceed, I was challenged to demonstrate that the library is infested with cats.


These two met me on the stairs. The cats generally seem to live in the utility core of the building, and enter the people part whenever someone has food or occasionally to scream at the top of their cat lungs.
The periodicals room is on the second floor, in the back, poorly marked, and the microfilm room is in the back of that. It is overseen by two and a half women whose names I haven’t learned yet but will eventually as soon as I get over my fear of them.
None of them speak English, which only adds to the comedy of errors.
The one who wears the white hijab seems to be in charge. She is the one who spent a good portion of the first morning I was there giving religious advice on the phone to someone. She seems to get me, by which I mean she understands my broken Arabic and has something of a sense of what I’m trying to accomplish there and is generally the most helpful when I have a question.
The woman who sits by the door wears the niqab (the face mask with a slit for the eyes). She is terrifying; not because she wears the niqab but because she has little patience for me and has (and I cannot emphasize this enough) no sense of humor. This will become relevant shortly.
There is a third woman who occasionally arrives and occupies a desk and seems to belong there, but I’ll be damned if I know what her function there actually is. This is a not uncommon theme in Egyptian bureaucracy — the stereotypical visit to a government office is to find a room full of people playing on their phones and the one person who can do whatever you need is not there, having decided within the last five minutes to go to visit his mother in Minya (200 miles south). He’ll be back in an hour or next week, inshallah.
Having spent two days going through all of Al-Garida (which literally means “the newspaper” — clever title, that) for the period of July-December 1914, I had written down a list of headlines that I wanted to photocopy so that I could go through them at my pace (my ability to skim Arabic quickly is limited, so I mainly look at headlines and then write down the date, page number, and headline of what I think will be useful).
Every time my phone came out I got scolded (no pictures!), and eventually when I explained I was using Google Translate to look up a word I didn’t understand, we came to an agreement that I could use the phone as long as I didn’t point it at the microfilm machine.
Tasweer, photography, must be done on the 6th floor. I heard this again and again. An American professor who was there when I arrived the first morning told me this as well, as well as describing that the process was a bit convoluted. She asked me when she finished describing it “Did that make sense?” to which I responded, “I understood the words you just said, yes.”
Here is how my tasweer experience went. I am using the Arabic for a reason, which will become clear soon.
I arrived on Thursday morning (Thursday is the end of the Egyptian workweek), knowing that tasweer is on the 6th floor. What I was unclear about is whether I am supposed to take the microfilm reels up to the 6th floor myself, or whether the people from the tasweer would come and get them. So, before heading to the 6th floor, I stopped in at the periodicals desk to ask.
This was my first mistake, you see, because I asked a direct question. My question was, “Do I take them myself,” and the answer was, “No, they will come and get them.”
Thus enlightened, I took the elevator to the 6th floor.
Alighting from the elevator with the hole in said floor, I exit to the lobby where I find … nothing. There’s no signs. There’s a door to the right at the far end that says DIRECTOR OF THE NATIONAL LIBRARY. I assume this is not the place to get photocopies made.
I do poke my head in to look and it doesn’t seem like the kind of place where people do things.
I go to the left and discover a hallway that extends from that. It’s full of broken toilets (as in, toilets that have been sledgehammered into pieces).
I look back to the director’s office, shrug, and proceed past the broken toilets which are, in point of fact, pushed to the side. I also notice that the restrooms appear to be in the process of being redone, by which I mean that the doors open into a yawning chasm of nothingness in which workers appear to be constructing things from the cinderblock frame of the building back out.
There is a door at the far end of this office. I emerge into it and discover (on the side of the door that would face outward if it weren’t open) that this is the khidmat al-tasweer, the photography service.
In which there are five men doing absolutely nothing. None of them appear to notice me. I start with “good morning.”
Someone reluctantly gets up. “Hi, I want to request some tasweer.”
“Do you have your request form?”
“My what?”
“Your request form.”
“No. Where do I get that?”
“What do you want to tasweer?”
“Microfilm.”
“You get it in the microfilm room.”
Because, you see, I had asked whether I needed to take the microfilm myself … but hadn’t backed up enough to ask the more pertinent question of “How do I tasweer the microfilm?” Always ask open ended questions.
I choose to take the stairs down to the second floor. This is where I encounter the cats I photographed above.
This time I go to the microfilm room. Lady in white headscarf is there. “Good morning,” say I. “I need to request tasweer.”
“Hamdulillah you are doing tasweer,” she says. “As you can see, the power is out.” (It is, although I hadn’t really noticed. It’s not a well-lit room.)
She hands me a form. I am to list the title, date, and page number of everything I want to tasweer.


I have 76 items. I check with her to make sure I am writing the dates correctly as I’m uncertain of the ordering in Arabic, but we get there.
I hand her the list.
She hands it to the niqabi lady.
Niqabi lady has a full on meltdown.
“HE WANTS THE ENTIRE YEAR???”
“No,” say I, “just half the year.”
She does not find this funny.
I then realize the reason that she does not find this amusing is that she has to copy each of the entires I have made on MY form onto HER ledger, and that what I thought I was doing (being efficient by requesting all the copies I needed off of the entire roll at once) was causing her a massive amount of work.
I offer every placating phrase I can think of (and it turns out I know many). It’s possible she’s no longer praying for my safe and rapid return to the US (like, today), but time will tell.
Head lady grabs the form and goes to the office next door. I hear very loud discussion — although, to be fair, Arabs themselves joke that their conversations sound aggressive, so this could either be a legit argument or discussion of weekend plans. I hope it’s the latter.
When she returns, she informs niqabi lady that they can simply write down the months I am requesting, but not the dates. This done, I am handed the form and given leave to Take The Form To the Sixth Floor (elevator with hole).
There are now even more men in the khidmat al-tasweer not doing anything. I present my form, and notice that one of the computers is doing something.
Up to this point, I had been told that tasweer was photocopying, and I had been proceeding on the understanding that requesting the pages individually meant that these were the pages that would be tasweered.
However, one of the men is watching a computer screen advance … as it scans an entire reel of microfilm. He’s not doing anything, mind. It’s scanning automatically.
The head gentleman informs me that my tasweer will be ready in an hour.
I have a lunch date, and am worried about making it on time (it’s with Fulbright people so I need to go home and change first), so I ask if I can come back Sunday. The look on his face suggests that this might not be the stupidest thing he’s ever heard, but it’s clearly top five.
“One hour,” he said. “See Mr. Raheem on the 3rd floor.”
“One hour,” I repeat. “Mr Raheem. 3rd floor.”
I kill an hour trying to look things up on the National Library catalog (I’ll discuss this later) and go to the 3rd floor where I ask for Mr. Raheem.
This is digital services. A massive, bright, clean workroom with loads of computers in it and three desks against the wall of windows. I go over and ask for Mr. Raheem.
Mr. Raheem, it turns out is, named Mr. Hussam.
Mr. Hussam has no idea who I am, but this does not phase him. He invites me to sit down and calls up to tasweer. I don’t know what they tell him, but he returns to work and I play on my phone for another half hour.
I am on the verge of suggesting I come back Sunday when one of the men who wasn’t doing anything appears with my form in hand. The reel has been scanned, it’s on the server, and Mr Hussam loads it up.
And herein I learn my next valuable fact. I cannot ask for the entire reel. I requested permission to tasweer these 76 pages, and these are the pages I will get.
And so … we spend the next hour going through the reel (which has been scanned to PDF) … so that I can identify the pages that I wanted because, of course, now the numbering is off and we have to find them again.
Finally, Mr Hussam counts up the number of usable pages (for reasons I cannot identify, the reel that was scanned does not appear to be the same reel I looked at, and we’ve lost one of the pages because this version had a massive tear in the middle of the page), and writes up an invoice. “5th floor,” he says.
I go to the 5th floor and am ushered into an office that resembles Tony Soprano’s office in the back of BadaBing! in more ways than one. I am asked to sit down (patience, grasshopper) and wait for the guy on the phone to finish his call. I make small talk with the other gentleman present, whose primary function appears to be holding a cup of tea. He offers me a cigarette. I decline.
At some point, without ending his call, the guy on the phone asks for LE 305 (just over $10), which I give him, and he hands me a receipt to take back down to the 3rd floor and give to Mr Hussam. He hands me a CD of the images, and we conclude our business. He is a very pleasant person and possibly the only employee I’ve met who appears to enjoy his job.
Elapsed time, 3 hours 35 minutes.
Lessons learned: in future, request a few scans every day. It will make everyone happier.
Also: no one in Egypt uses CD-ROMS anymore. I eventually got the nice man at Radio Shack to transfer them onto my USB drive.






